Frequently asked questions

Susan Fenny counselling

How do I know whether a counsellor is right for me?

Go with your gut!  If you feel comfortable and relaxed, your experience of counselling is more likely to be a positive one.  Knowing that the relationship we create is fundamental to our work together, I offer a free 30 minute consultation on line or by telephone to see how we fit together.

Should I choose in person or remote therapy?

This depends on you.  Think about your circumstances and what may suit you best.  How do you prefer to communicate with people?  If you feel comfortable, you will be able to make the most of your counselling sessions.

How much does counselling cost?

I charge £40 for a 50 minute counselling session or £45 after 5pm.

How long will each session last?

A session will usually last for 50 minutes.

How many sessions will I need?

You may want to limit the number of sessions at the outset or you may be happy to see how the counselling feels as the weeks go by.  I will regularly check in with you to explore where we are on our journey together.  When we are ready to end counselling, we will bring our sessions to a close.

Do I need to wear a mask?

When working face to face, I will continue to ensure that I follow government guidelines to provide a safe space for counselling.  We can check the guidelines and discuss how we feel about wearing our masks before each session.  Online and telephone counselling are also available for clients who prefer this way of working.

Is there anywhere to park?

My therapy room is on the border of Nottinghamshire, Derbyshire and Leicestershire.  It’s easy to reach as it’s just by junction 24 of the M1 and close to the M42.  There is plenty of free, private, off street parking available.

Can I get to you by public transport?

The skylink bus route passes close to my therapy suite.  I am also close to East Midlands airport so you can walk (about a mile) or take a bus from there if it is more convenient.

Can you help with phobias?

Counselling often works well for people who feel anxious.  Phobias can sometimes develop, out of our awareness, to help us cope with these anxieties.  As we work together and you begin to feel less anxious, you may notice that your phobias begin to lessen and in time, may leave you completely.

Do you work with children?

I currently work with individuals over the age of 18.

Do you work with couples?

I can talk with you about your relationships, but I currently work on a one to one basis.



Do you offer coping strategies?

If you need to find ways to cope with your situation, we can discuss what you think you may need to help you.  I will not tell you what to do.  I trust you know what’s best for you.

How am I working during the Covid-19 pandemic?
On-line and telephone counselling will always be an option for clients who prefer this way of working.  This may feel safer if you, or a member of your house-hold, are clinically vulnerable.

If you would like to meet in person, I will mitigate the risks of covid-19 to ensure we both feel comfortable in the space.  I am keeping touch points clean and using ventilation between clients.  I also discuss mask wearing with each client.  I am keeping myself informed about current government guidelines and following BACP guidelines to keep us as safe as possible.

How do we get started?
The relationship we create is a very important part of person-centred counselling.  I therefore offer a 30-minute telephone or online consultation to see how we fit when we are working together.  This gives each of chance to ask any questions and find out more about each other.  You may want to tell me what you are needing from counselling and we can arrange our first appointment.

All you need to do at this stage is email, call, text or click the contact me button and complete the form.  Leave me a message and I’ll get back to you as quickly as I can.

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